DATA-DRIVEN THINKING,
ACTION-FOCUSED STORYTELLING
OUR APPROACH TO INSIGHTS
We develop actionable insights for our clients by leveraging a diverse range of innovative research and analytics methodologies. Each output is fully customized to address the unique questions that you need answered to move your business forward.
As experts in a wide variety of tools and data types, we take a hybrid approach to answering these questions by studying a multitude of consumer touchpoints, resulting in a more accurate and holistic picture of the landscape you're interested in.
25+ TOOLS TO ANSWER EVERY & ANY QUESTION
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SOCIAL LISTENING
Beyond share of voice and basic sentiment, we leverage social listening to understand attitudes and behaviors in unconventional ways.
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CONSUMER INSIGHTS
Our access to consumer insight platforms aggregates syndicated survey platforms and inferred data to understand your target from every angle.
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PLATFORM DATA
From social to search to site, we have a myriad of tools that allow us to understand what’s working and not working across a brand’s paid, earned, and owned ecosystem.
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PRIMARY & SECONDARY
Whether it be trend reports, mobile surveys, or massive research databases, we embrace the latest and greatest as well as what’s tried and true.
OUR CORE RESEARCH, ANALYTICS, & REPORTING OFFERINGS
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TREND REPORTS
Keeping your finger on the pulse of what is currently trending within the culture of your target consumer, as it relates to your category and their lifestyle more holistically.
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AUDIENCE PROFILING
Capturing a robust understanding of who is currently engaging with your brand on and offline, and understanding how that compares to your target profile.
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BRAND PERCEPTION
Understanding the key factors that are shaping perception surrounding a brand, looking beyond sentiment and share of voice, and measuring what really matters.
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CONSUMER PERCEPTION
Defining the key segments that exist within your target and establishing the unique attitudes, behaviors, and motivations that will inform how to effectively reach each of them.
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CONSUMER JOURNEYS
Establishing the consumer journey for a brand or category, and leveraging data to inform the distinctive traits of each stage and how to move consumers from one to another.
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ECOSYSTEM AUDITS
Learning what’s working and not working for a brand across their marketing ecosystem in order to inform what they should start, stop, and continue doing.
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ONGOING MEASUREMENT
Reporting on KPIs across a brand’s owned, earned, and paid channels, as well as measuring the category and target consumer in the broader context.
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COMPETITIVE INTELLIGENCE
Gathering intel about the category and the competitive landscape in order to understand what is being done, who is consuming it, and how it is being perceived.